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PayPal-Xoom Connectivity Launched in Bangladesh. 'Project Management Framework on Agile' Held Recently . Google Introduces Security Key to Prevent Hacking. SME Loan Facility in BRAC Bank for BAGDOOM . UCB Introduces Digital Payment Service 'Upay'. ICT Expo Commences Today . 'MSI Partner Meet' Held in Dhaka. Smart's Offer in Bangladesh ICT Expo. High Court Orders to Halt Special Internet Night Packages. New Policy to be Developed for Twitter. BTRC Appoints Two New Commissioners. Conference on Digital Marketing. JOVAGO to Quit Business from Bangladesh. UBSL Offers for Free Tour to 'Pattaya'. 'We Need Learnable Generation for Digital Bangladesh'. Power Pack Branded 'Smart Power Strip' Hits Market. Samsung CEO Resigns. Bangladeshi Companies Recognized with 'Microsoft Partner Awards'. SystemEye to Provide IT Hardware Training Programme. Workshop on Software Testing. Difficulties While Log-In Facebook . 4G May Get Stuck for CSR!. 'Bangladesh ICT Expo-2017' Starts from October 18. 'PayPal to be Launched on October 19'. Walton Digital Campaign Brings Cash-back Offer up to Tk. 1 Lakh . BASIS Election in December. Blue Whale! Call at 2872 to Inform BTRC. 'BASIS National ICT Awards' Ceremony Held at IDEB. Acer plans to expand its business presence in Bangladesh . Facebook's 'Human Review' to Prevent Provocative Ads. BASIS at GITEX Technology Expo in Dubai. Google to Provide Network Service through 'Balloon'. Similar Emoji to be Introduced in Facebook Messenger. 'Youth is Country's Key Strength'. 'Cyber Security Awareness Month-October 2017' Going On. Huawei MateBook Now in Bangladesh.

Deliver exceptional customer service

Publish On : 15/11/2015

Engage customers on social media
Respond to customers and proactively engage on blogs, forums, YouTube, Facebook, Google+, Twitter, LinkedIn and Instagram.

Give instant service
Don’t make customers leave your websiteto ask for help. Provide real-time supportfor website visitors with live chat.

Prioritize emailtickets

Seamlessly integrate email tickets withother digital channels and route requests to the most relevant agent.

Listen to customers online

Use keyword-based monitoring and topic relationships to interact with only the most relevant conversations across 80 million websites in 27 languages.

Improve your customer support experience with Brand Embassy.

Get to know your customers
Do you know that Enrique loves dogs? Or that he purchased from you 3 times this month? Social CRM profiles give agents information in real-time allowing for a truly personalized experience and smile-inducing loyalty.

Measure your team’s performance 

KPIs and SLAs are fundamental in understanding the performance of your customer service team. Workflow Reports help you benchmark performance overtime and identify areas for improvement and praise.

Get actionable insights

Filter noisy data into actionable insights and understand what’s really being said online about your brand, competitors and your industry. Use customer feedback to inform your product and service offering.




News
UBSL Offers for Free Tour to 'Pattaya' ...
Power Pack Branded 'Smart Power Strip' Hits Market ...
SystemEye to Provide IT Hardware Training Programme ...
Walton Digital Campaign Brings Cash-back Offer up to Tk. 1 Lakh ...
Huawei MateBook Now in Bangladesh ...
Binary Logic Launches New 'Intel 8th Gen Core Processors' ...
One to One

Canon carries some of the best in the industry, including product quality, reliability and finally

Ms. Noriko Gunji has been appointed as President and CEO of Canon Singapore Private Limited (Canon Singapore), the regional headquarters for Canon in South and Southeast Asia in the year 2016. Ms. Gunji has also been appointed as Executive Officer of Canon Inc., earlier in April...