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Pre-Booking of ASUS ROG ZEPHYRUS Gaming Laptop Begins . Mohammad Khan-Pantha Rahman from BIJF Recognized with National ICT Award. Robi Introduces Gaming Service 'MyPlay'. 'National ICT Day' Observed for the First Time in Country. Laptop Fair from December 14, 2017. TECNOMobile Inaugurates Brand Shops at Mirpur-10. REVE Antivirus Achieves APICTA Merit Award. Joy to Inaugurate National Emergency Service '999'. Bangladesh Awarded in APICTA. PM Inaugurates 'Sheikh Hasina Software Park' in Jessore . 'Digital World 2017' Ends with Grandeur . 'Sophia' Greets PM in 'Digital World 2017' Inauguration Ceremony. Sophia Rehearses in Expo Premises. Microsoft Road Show Held at Multiplan Center. Huge Response for 3G SIM. 17th APICTA Awards on December 10 . It is important to aware guardian to make internet safe for kids- Prabeer Sarkar, CEO, Kaspersky Bangladesh. 'Digital World 2017' to Display Country's Progress in ICT. Global Brand Hits Market with New Dell INSPIRON Laptop. UBSL Launches Optoma Pocket Projector ML330. Robot 'Sophia' to Attend Digital World 2017 !. Walton Launches 7th Gen Core i5 Laptop. Number of e-TIN Holders Exceeds 32 Lakh. December 12 to be Observed 'National ICT Day'. 'ICT Won't Repeat Mistakes Committed by Telecom Sector'. Online VAT Return from January '18. Internet for All by 2021. 'Ezzyr' Service to be Launched in December. Laptop Fair in December. Usage of Dell EMC App Testing Lab for Free in BD. Paris Hilton Clicks First 'Selfie' !. New App Based Service 'Let's Go' in Dhaka. 'UBSL Dealer Celebration 2017' Held with Grandeur . BTRC Calls Off WorldTel Wave. Made in Bangladesh Smartphone to Hit Market Soon. Computer City Launches New WiFi Kit. UCC Launches D-Link Service Center for Client Services. Post Division's International Awards Handed Over to PM . BTRC Orders VSP Companies for License Renewal. BASIS Election Postponed Again. Tax ID Card for Taxpayers in Dhaka from Today. 'Roman Holiday with Mastercard' Campaign in Dhaka.

Deliver exceptional customer service

Publish On : 15/11/2015

Engage customers on social media
Respond to customers and proactively engage on blogs, forums, YouTube, Facebook, Google+, Twitter, LinkedIn and Instagram.

Give instant service
Don’t make customers leave your websiteto ask for help. Provide real-time supportfor website visitors with live chat.

Prioritize emailtickets

Seamlessly integrate email tickets withother digital channels and route requests to the most relevant agent.

Listen to customers online

Use keyword-based monitoring and topic relationships to interact with only the most relevant conversations across 80 million websites in 27 languages.

Improve your customer support experience with Brand Embassy.

Get to know your customers
Do you know that Enrique loves dogs? Or that he purchased from you 3 times this month? Social CRM profiles give agents information in real-time allowing for a truly personalized experience and smile-inducing loyalty.

Measure your team’s performance 

KPIs and SLAs are fundamental in understanding the performance of your customer service team. Workflow Reports help you benchmark performance overtime and identify areas for improvement and praise.

Get actionable insights

Filter noisy data into actionable insights and understand what’s really being said online about your brand, competitors and your industry. Use customer feedback to inform your product and service offering.




News
Microsoft Road Show Held at Multiplan Center ...
Global Brand Hits Market with New Dell INSPIRON Laptop ...
UBSL Launches Optoma Pocket Projector ML330 ...
Walton Launches 7th Gen Core i5 Laptop ...
'Ezzyr' Service to be Launched in December ...
New App Based Service 'Let's Go' in Dhaka ...
One to One

Business Solution in Digital Printing will increase the business efficiency and productivity- Tadayuki Funakura

Managing Director of Konica Minolta Business Solutions Asia Pte. Limited Mr. Tadayuki Funakura is 53 but still young enough to mention. Having young mind and his way of thinking towards business development matters in Konica Milonta’s operation in Asia. He has the power of adjustment that calls leadership and this...