Hot Line : +8801926677541

e-Magazine
Canon President Convenes to Make Tech Products More Popular. Tazwar Introduces Jute Diversified Products. Bangladeshi Companies to Receive ASOCIO Award. BTRC Still Stands on Their Decision Regarding Call Rate Issue. HSBC Launches App for Export-Import. Assassination on 15th August: An Ignominious Incident the World Witnessed . Bangladesh Lags Behind in Mobile Internet Speed. Google Pays Apple!. UCEP Bangladesh and SCSL to Initiate 'Competency Based Skill Training'. MoU Signed between Green University and dnet. 'Selfi Flash' in Google Camera. "3rd My e-Kids Camp 2017" Held in the Capital. Go Zayaan Launches Website . Second Treble for Aamra Companies. 'SAARC Tech Summit 2017' Brings to a Close . BIJF President Arafath, General Secretary Sabbin. Digicon Technologies Limited: A Global Recognition for Bangladesh. ICT Division's Fund of Tk. 8000 Million for Idea Generators. Mehnaz Kabir Honored in Singapore. BIJF Election to be Held Tomorrow. "3rd My e- Kids Camp-2017" on August12 in the Capital. 40% People across the World Active in Social Media. 'SAARC Tech Summit 2017' Begins to Share the ICT Knowledge to Maintain Cyber Security. IBM Tops in Patent Registration. Selection Round of Junior Science Olympiad Puts to An End. BDCOM Holds a Seminar on 'Driving Bangladesh Connectivity' . Minimum Call Rate in Mobile Phones to Get Higher. 'Campus Partnership Agreement' Signed between UAP and Chakri.com. Credit Card Policy Developed in Favor of Banks: CAB. Twitter to Forecast Criminal Activity. Dhaka Public Toilet App Wins International Award. 4G License to Cost Tk. 100 Million. Airtel SIM Conversion to 4G. Three Day-long Smartphone Expo to be Put to an End Tonight . VAT Complications May Cause An Obstacle to 4G License. Huge Crowd Hits the Smartphone Expo on Weekend. Tech Republic Launches New Mono Laser Printer. Uber Launches Community Guidelines for Riders and Driver Partners. Three Day-Long 'Smartphone and Tab Expo' Hits at BICC . Ekattor TV Website Got Hacked.

Deliver exceptional customer service

Published On : 15/11/2015

Engage customers on social media
Respond to customers and proactively engage on blogs, forums, YouTube, Facebook, Google+, Twitter, LinkedIn and Instagram.

Give instant service
Don’t make customers leave your websiteto ask for help. Provide real-time supportfor website visitors with live chat.

Prioritize emailtickets

Seamlessly integrate email tickets withother digital channels and route requests to the most relevant agent.

Listen to customers online

Use keyword-based monitoring and topic relationships to interact with only the most relevant conversations across 80 million websites in 27 languages.

Improve your customer support experience with Brand Embassy.

Get to know your customers
Do you know that Enrique loves dogs? Or that he purchased from you 3 times this month? Social CRM profiles give agents information in real-time allowing for a truly personalized experience and smile-inducing loyalty.

Measure your team’s performance 

KPIs and SLAs are fundamental in understanding the performance of your customer service team. Workflow Reports help you benchmark performance overtime and identify areas for improvement and praise.

Get actionable insights

Filter noisy data into actionable insights and understand what’s really being said online about your brand, competitors and your industry. Use customer feedback to inform your product and service offering.




Product Updates
Smart Technologies Introduces GB BKi3HA-7100 BRIX PC ...
Read more
ViewSonic Monitor Offers Free Attractive T-Shirt ...
Read more
Huion Wireless Graphics Tablet hits Bangladesh Market ...
Read more
National Heart Foundation Launches 'eHeart' App ...
Read more
'Bangladeshi Prize Bond Checker App' Developed to Show ...
Read more
Flora Ltd. and Smart Technologies Launched New HP ...
Read more
One to One

Digicon Technologies Limited: A Global Recognition for Bangladesh

Digicon Technologies Limited commenced their journey as business process outsourcing company in the year 2010. The company along with above 1300 skilled employees has been working with great effort for 24 hours and 7 days a week in national and international level both for government and non-government sectors. Besides, the company also ensures recruitment of skilled manpower, standard training session, payroll management, social media management, digital marketing, bank office support and other different developed informative and tech services. World’s many prominent companies including Hinduja Global Solution Limited-India, KPMG and Earnest and Young are the service partners of the ISO 9001: 2008 certified Digicon.

Currently Digicon Technologies Limited is providing their developed customer services through call center to more than 24 companies including couple of telecommunication companies, automobile, pharmaceuticals and VAT online projects of...