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Local Companies Can and Should Make Up the Majority of Our IT Sector

Published On : 08/05/2016

BY Shameem Ahsan

When our vision is sky-high, strategies should be most fitting as well to achieve the target. Dominance of local IT players is crucial for local market development, whereas multinational and transnational companies are dominating the Bangladeshi IT industry. Foreigners are given access to important and confidential documents. Consequently, the country is facing major threat and our national security is at risk. Bangladesh Bank became prey to the hackers during the recent debacle of about USD 100 million electronic theft. To amend this situation, control of our IT industry must be in the hands of local companies.

We want growth of our local companies. Conversely, we have seen that ICT public procurements for foreign funded projects are easier for the foreign large organizations to get. Local companies cannot participate in spite of having the proficiency due to the difficult conditions imposed by the foreign funding agencies. As a result in most cases these money flows out of the country. Singapore, Malaysia and many other countries have public procurement guidelines where it’s specified that 50% or more of the public procurement must be done by local body. We also need similar law and guidelines for our country to give much deserved preference to the local players. Realizing this we can avoid importing hundreds of million dollars’ worth of IT and ITES every year which will work for local market development. BASIS has already made some amendment proposals in the Public Procurement Policy and Act which has been agreed by Honorable Prime Minister, Prime Minister’s Advisor on ICT, Planning Minister and ICT State Minister.

Bangladesh and Worldwide media reported how Chinese hackers broke into the systems of Bangladesh Bank. Speculations on the rise that confidential information were also stolen during the hack. Few months back, hackers robbed money in ATM booths of number of banks. These banks use expensive foreign Software and technology. Our local IT companies offer high quality IT and ITES. Yet we are bringing foreign companies and experts spending a fortune. We are using IT solutions made by these foreign companies disseminating our sensitive information to them.
Our local IT companies are creating world-class Software. The likes of Microsoft, Dell, Nokia, Samsung, Wells Fargo Bank, City Bank NA, Standard Chartered Bank Limited, State Bank of India, HSBC are using Software developed by Bangladeshi IT companies. Many of our local companies have massive global presence. These companies are contributing in our economy and creating employment for thousands.

On the contrary, in Bangladesh, there is a lack of awareness and dependency on local companies. Local businesses aren’t taking services from these companies; this is creating unnecessary distresses for these companies. If government agencies come forward and take necessary actions to strictly patronize Bangladeshi IT products, local companies will be able to get a level playing field.

Foreign Software vendors who supply IT solutions to Bangladeshi businesses leave the country after making sale. There are no source codes available for these Software which make it difficult to customize. After sales support from these vendors are also poor. Mega public projects like obtaining National ID Cards and Passports are handled by foreign companies. Our private and sensitive information are now exposed to threat from these foreign countries. Government must give these projects to local companies to safeguard the sensitive information.

We have seen in India that Telecom, Heavy Industries and Renewable Energy sectors have policies to protect domestic producers from the increasing penetration of foreign manufacturers. The Telecom Ministry has made the guidelines of making a large portion of equipment procurement from domestic manufacturers, mandatory for all telecom companies in a bid to revive the sagging telecom manufacturing industry.

Creating policies that put highest significance on local investment was the reason behind the developments in Malaysia, Singapore, Thailand and Taiwan. Instead of spending money on foreign products, these countries nurtured their local entrepreneurs which gradually had taken them almost to the level of developed counties. World economists termed it as “Asian Miracle”. In Bangladesh, current investment scenario is opposite.

Local investors have to undertake a lot of risks while the importers of the same IT products are enjoying incentives. It’s causing adverse effect on our local IT industry and flowing a large pile of money out of the country every year. We encourage foreign investments. However, to ensure survival of local IT companies, foreign investors must work in at least 50% participation with a local company. It will create level playing field. Besides, tender participation must include 50% partnership condition.

We are optimistic that by 2018, we will achieve 1 billion dollar IT export and the IT sector will be able to contribute in country’s economy like RMG; given that these amendments and proposals are materialized. Local companies can and should make up the majority of our IT sector.




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Digicon Technologies Limited: A Global Recognition for Bangladesh

Digicon Technologies Limited commenced their journey as business process outsourcing company in the year 2010. The company along with above 1300 skilled employees has been working with great effort for 24 hours and 7 days a week in national and international level both for government and non-government sectors. Besides, the company also ensures recruitment of skilled manpower, standard training session, payroll management, social media management, digital marketing, bank office support and other different developed informative and tech services. World’s many prominent companies including Hinduja Global Solution Limited-India, KPMG and Earnest and Young are the service partners of the ISO 9001: 2008 certified Digicon.

Currently Digicon Technologies Limited is providing their developed customer services through call center to more than 24 companies including couple of telecommunication companies, automobile, pharmaceuticals and VAT online projects of...