The premier conference for the country’s Business Process Outsourcing (BPO) industry, ‘BPO Summit Bangladesh 2025,’ is scheduled to take place on June 21 and 22. This sixth edition of the event will be held at the Senaprangan venue in the capital. Keeping the transformation of a new Bangladesh in mind, the theme for this year’s summit has been set as ‘BPO 2.0: Revolution to Innovation.’
The BPO Summit is being organized by the Information and Communication Technology (ICT) Directorate under the ICT Division, and initiated by the Business Promotion Council under the Ministry of Commerce, and the Bangladesh Association of Contact Center & Outsourcing (BACCO). The Bangladesh Telecommunication Regulatory Commission (BTRC) will be the strategic partner for the conference.
What to Expect at the BPO Summit
The BPO Summit will provide an opportunity for 30 local and international information technology and BPO companies to showcase their products and services. Nine seminars and workshops on information technology will be organized. In these sessions, ITES buyer companies and international information technology experts will share their experiences. Career counseling workshops will highlight the potential of the BPO industry to students and encourage them to build attractive careers in this sector.
As in previous years, CVs will be collected from those interested in building a career in the BPO industry through a job fair, and recruitment arrangements will also be in place for qualified candidates. Various seminars will focus on the challenges, opportunities, and success stories of freelancers as an integral part of the outsourcing industry. In a seminar on policy development for the ITES and BPO industry, information technology experts, high-ranking government officials, and industry leaders will discuss amendments to various laws and policies formulated by the government.
A press conference was held on May 22nd at the ICT Division’s meeting room to detail the arrangements for BPO Summit 2025. Initially, Musnad E Ahmed, Joint General Secretary of the BACCO Executive Committee, shed light on the activities and achievements of past BPO Summits.
Speaking as the chief guest at the press conference, ICT Division Secretary Shish Haider Chowdhury said, ‘The BPO sector is opening up vast employment opportunities for our youth, where there is immense potential to compete in the global market through skills and innovation. The government has already given special importance to the ITES sector and is working on policy, infrastructure, and human resource development for its sustainable growth.’
Muhammad Anwar Uddin, Director General of the ICT Department, commented that young people need to be made aware of the various types of work in the information technology industry. He said, ‘Young people need to be brought under training to acquire necessary skills. The BPO Summit is an important platform from where young people can learn about modern information technology and get necessary guidelines for career development in this industry.’
Tanveer Ibrahim, President of the BACCO Executive Committee, stated that BACCO, with its more than 400 members, has so far created over 85,000 jobs and earns $850 million annually. He said, ‘BACCO is working towards achieving the target of creating 100,000 sustainable jobs and an annual income of $1 billion by 2025.’
BACCO General Secretary Faisal Alim said at the press conference that BACCO will work at the government’s policy-making level on potential solutions after hearing about the problems of freelancers through seminars organized at the summit.
Also present from the BACCO Executive Committee were Vice President Md. Tanzirul Bashar, Finance Secretary Mohammad Aminul Haque, and Directors Abu Daud Khan, Abdul Kader, Zayed Uddin Ahmed, Mehedi Hasan Zulfiqar, Saima Shawkat, and Executive Director Lt. Col. (Retd.) Md. Mahtabul Haque.
The Bangladesh ICT Journalist Forum (BIJF), Technology Media Guild Bangladesh (TMGB), and Telecom and Technology Reporters’ Network (TRNB) are BACCO’s associate partners in making the event a success.
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